Jack Uppling Lesson Policies

Cancellation Policy:

If you need to reschedule a lesson, please contact me at least 48 hours before the scheduled lesson. 

Rescheduling Options : 

  • If the absence is communicated to me before 48 hours before the lesson time, we can reschedule it during the week of the missed lesson, depending on my schedule. More than 48 hours notice is appreciated.

  • If the absence is communicated to me less than 48 hours before the lesson time, the student may schedule another lesson but will be charged for an additional lesson.

  • If you do not arrive to our online meeting room or to our place of meeting within 5 minutes of the start time, I will contact you. If I do not hear from you within 15 minutes of your start time, you will forfeit your lesson.

  • To schedule a make up lesson, please email or text me for my availability.

Cancelling due to illness:

  • If you need to miss a lesson due to illness, you do not need to provide 24 hours advanced notice, though please contact me ASAP if you need to miss your lesson due to illness. Please do so by text message, not email. Additionally, if you feel that you may be sick, please do not force yourself to come to the lesson. Not only will you not be able to get the full benefit of your lessons when you are feeling ill, spreading your illness to me could be potentially damaging to every other student’s schedule.

Teacher Absences

I’m a recording and performing artist as well as a guitar teacher, which means that I may be quite active in my performance schedule.
If I need to cancel or reschedule a lesson, I will try to contact you a minimum of 24 hours before the lesson time. Any lessons that are missed due to my performing, traveling, or otherwise will be made up as quickly as possible. 

Communication 

  • Please communicate with me by email, phone call, or text message. I do not respond to messages while teaching. If you need to get in touch with me ASAP, text is the best way to ensure a quick response. Students are welcome to contact me at any time with questions pertaining to their lesson, questions not pertaining to their lesson, music recommendations, etc.

  • My contact information:

By taking lessons with me, you acknowledge you have read this policy by filling out the information below.

Please feel free to contact me anytime if you have questions or concerns.